Bluetooth Headphones Check the Pin and Try Connecting Again keyboard

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If you run into problems trying to connect to a Bluetooth device, hither are some troubleshooting steps to try.

Earlier yous starting time

Check these things before you get-go troubleshooting Bluetooth on your device:

Bank check your production information

If yous're setting up a new device and Bluetooth is missing, check the product specifications to make certain it has Bluetooth capabilities. Some devices don't have Bluetooth.

Brand certain Bluetooth is turned on

If you're using a laptop with a physical Bluetooth switch on the body, brand certain it'due south switched on.

In Windows 11, there are two ways to check if Bluetooth is turned on. Here's how:

• Bank check in the taskbar. Select the Network icon on the right side of the taskbar, await for the Bluetooth quick setting, then selectBluetoothto turn it on. Yous'll see "Not connected" if your Windows 11 device isn't paired to any Bluetooth accessories.

• Check in Settings. Select theShowtimebutton, and then enter settings. SelectSettings>Bluetooth & devices. Make sureBluetoothis turned on.

Note:When you turn Bluetooth on in Settings, the following message appears immediately:
"Discoverable as <computer_name>"

Check your Bluetooth device

Make sure your Bluetooth device is turned on, is charged or has fresh batteries, and is in range of your PC. Then, attempt the post-obit:

• Turn off your Bluetooth device, look a few seconds, then turn it back on.

• Make sure your Bluetooth device is in range. If your Bluetooth device is unresponsive or sluggish, check to make sure it's non besides close to any other USB device that'south plugged into a USB 3.0 port. Unshielded USB devices can sometimes interfere with Bluetooth connections.

Cheque your PC

On the PC you want to pair to:

• Make sure airplane style is off:Select the Network icon on the right side of the taskbar, and then make certain thePlane wayquick setting is turned off.

• Turn Bluetooth on and off:SelectStart, then blazon settings. SelectSettings>Bluetooth & devices. Plough offBluetooth, wait a few seconds, then plough it back on.

• Remove the Bluetooth device, then add information technology again: SelectStart, then enter settings. SelectSettings>Bluetooth & devices > Devices. InDevices, select More options (the 3 vertical dots) for the Bluetooth device you're having problems connecting to, and so selectRemove device> Yes. To learn more about pairing your Bluetooth device again, come across Connect a Bluetooth device.

When Bluetooth doesn't work or the Bluetooth icon is missing

Try these steps if your Bluetooth isn't working. Here are some other common problems:

• The Bluetooth icon is missing or Bluetooth can't be turned on or off.

• Bluetooth doesn't work later on a Windows update is installed.

• Bluetooth doesn't work afterward y'all upgrade to Windows 11 from Windows 10.

• Bluetooth doesn't appear in Device Director, and at that place are no unknown devices listed.

To get started, select a heading to see more than info.

SelectStart, so enter settings. SelectSettings>System > Troubleshoot> Other troubleshooters. Side by side to Bluetooth, selectRun and follow the instructions.

Open Troubleshoot settings

If you recently upgraded to Windows 11 or installed Windows 11 updates, the current driver may take been designed for an before version of Windows. To automatically check for commuter updates:

1. Select Search on the taskbar, search forDevice Manager, and so selectDevice Managing directorfrom the listing of results.

2. In Device Manager, selectBluetooth, so select the Bluetooth adapter name, which may include the discussion "radio."

3. Press and hold (or right-click) the Bluetooth adapter, then selectUpdate driver >Search automatically for updated driver software. Follow the steps, then selectShut.

4. Afterward installing the updated driver, select theStartbutton, selectAbility>Restart if you lot're prompted to restart, and so cheque whether that fixes the connectedness consequence.

If Windows can't detect a new Bluetooth driver, visit the PC manufacturer'southward website and download the latest Bluetooth driver from there.

Important:An outdated or incompatible driver is ane of the most common causes of Bluetooth connectedness problems.

To manually install the Bluetooth driver:

Get to your PC manufacturer's website and download the latest driver. Then do i of the following:

• If you downloaded an executable (.exe) file, merely double-click the file to run it and install the drivers. That should exist all you need to do.

• If you downloaded individual files, and at least 1 file has an .inf file name extension and some other has a .sys extension, practise the post-obit:

  1. Select Search on the taskbar, typeDevice Managing director, and then selectDevice Managing director from the list of results.

  2. In Device Manager, selectBluetooth > the Bluetooth adapter name. (If information technology's not listed at that place, check inOther devices.)

  3. Press and concur (or right-click) the network adapter, and and so selectUpdate driver >Browse my figurer for drivers.

  4. SelectScan, select the location where the driver files are stored, and so selectOK.

  5. SelectNext, and follow the steps to install the driver. When the installation is finished, selectClose.

  6. Subsequently yous've updated the driver, select theStartbutton, selectPower>Restart if you're prompted to restart, and bank check whether that fixes the connection issue.

If you don't encounter the Bluetooth icon, but Bluetooth does appear in Device Manager, try to uninstall the Bluetooth adapter, and so trigger an automatic reinstall. Here'south how:

1. Select Search on the taskbar, enterdevice director, then selectDevice Directorfrom the results.

2. In Device Manager, selectBluetooth. Press and hold (or correct-click) the Bluetooth adapter name (which may include the discussion "radio"), and selectUninstall device > Uninstall.

3. SelectStarting time, then selectPower>Close downwards.

4. After your device shuts downwardly, await a few seconds, and so plough it back on. Windows will try to reinstall the driver.

5. If Windows doesn't reinstall the driver automatically, open Device Managing director and selectAction >Scan for hardware changes.

Annotation: You may need to contact your PC or other hardware manufacturer to become the latest drivers for your Bluetooth adapter.

If these steps don't prepare your Bluetooth problem, use Windows Feedback Hub to file a issues. This helps Microsoft determine the root cause of the trouble.

Include details almost what you were doing or specific steps you were taking when the problem occurred. For instance, if y'all started having Bluetooth problems later on updating Windows or changing Windows versions, include this info.

Open Feedback Hub

Note:If your school or workplace manages your device and you don't see the Bluetooth icon, it may be disabled by your organization. Cheque with your Information technology support person.

Troubleshoot problems with Bluetooth accessories

If you can plow on Bluetooth but having issues pairing or using a Bluetooth accessory, try the following steps to effort to gear up common issues with Bluetooth accessories.

You should also bank check your Bluetooth device manufacturer'south website—especially if you accept other Bluetooth devices that are working. The device manufacturer will probably accept more than detailed, product-specific information and troubleshooting steps.

To get started, select a heading to see more than info.

• If yous're prompted to enter a Pin to use your device, but you don't know the PIN:

  • Bank check the device's documentation for a pin, or await for 1 on the device itself.

  • Try0000or1234.

• If you're prompted to enter a PIN, but you don't see a identify to enter 1 on your PC's screen, type0000 on your Bluetooth keyboard and press Enter.

• Attempt to remove the device, then pair it again. Your device might be paired, but not continued—Bluetooth keyboards, mice, and pens connect only when necessary.
  To remove a Bluetooth device, select theOffset push, then enter settings. SelectSettings>Bluetooth & devices > Devices. InDevices, select More options (the three vertical dots) for the Bluetooth device that's paired just not working, then selectRemove device> Yes. Afterward that, pair the device again. For more info on pairing devices, see Connect a Bluetooth device.

If yous're having problems connecting a Bluetooth audio device or hearing sound:

• Make certain the audio device is within range of your PC.

• Make sure the audio is playing through the Bluetooth device. SelectStart, then enter settings. SelectSettings>System>Sound. Select Choose where to play sound and so select the Bluetooth device.

• If your Bluetooth device displays asPaired in Settings > Bluetooth & devices > Devices, but you lot can't hear audio, make sure it's connected. InDevices, select More options (the three vertical dots) side by side to the device, and then selectConnect.

• Try to remove the Bluetooth device, then pair it again. To remove a device, selectStart, then enter settings. SelectSettings>Bluetooth & devices > Devices. InDevices, select More options (the three vertical dots) for the Bluetooth device that'south paired but not working, then selectRemove device> Yes. After that, pair the device again. For more info on pairing devices, see Connect a Bluetooth device.

If your device is connected, but the sound quality is poor:

• Make sure the audio is playing through the Bluetooth device. SelectFirst, then enter settings. SelectSettings>System>Sound. InCull where to play sound, select the Bluetooth sound device.

• Pause other things that might be using Bluetooth, such as file-sharing over Bluetooth. For more info, run into Gear up sound issues in Windows.

• Verify that stereo is selected for the Bluetooth device to ensure the best quality audio. To practise this:

  1. On the right side of the taskbar, clickVolume, then select Manage audio devices (>) to choose a playback device.

  2. Select the Bluetooth device, and make certain theStereo option is selected. (The lower-audio quality choice isEasily-Gratis.)

  3. If stereo is not available as an option, remove the device inSettings>Bluetooth & devices > Devices, and and then add the device again. Then, check theVolumepanel again to make sure that stereo is selected.

File sharing

If y'all're having bug sharing files over Bluetooth:

• Endeavor using nearby sharing. Larn more about nearby sharing

• Make certain Bluetooth is turned on for both the sending and receiving device. For more info, see Share files over Bluetooth.

Note:Nearby sharing is bachelor on Windows 10 (version 1803 and later) and on Windows 11.

Phones

The PIN should announced on your telephone screen or estimator screen. Confirm that you're seeing the correct Pin on both devices.

Motion controllers

For help troubleshooting issues with Bluetooth-connected movement controllers, meet Controllers in Windows Mixed Reality.

Fitness trackers

For assist troubleshooting bug with Bluetooth-continued fettle trackers, run into your device manufacturer'south instructions.

If you've tried the steps in this article or don't meet a solution to the problem, utilise Windows Feedback Hub to file a bug. This helps Microsoft determine the root cause of the problem.

Include specific details about what yous were doing when the problem occurred. For example, if y'all started having Bluetooth problems afterwards updating Windows or changing Windows versions, include this info.

Open Feedback Hub

Not finding what yous need?

Try the Get Help app!

If you run into problems trying to connect to a Bluetooth device, hither are some troubleshooting steps to effort.

Before you offset

Check these things before you kickoff troubleshooting Bluetooth on your device:

Check your production information

If you lot're setting up a new device and Bluetooth is missing, check the product specifications to make sure information technology has Bluetooth capabilities. Some devices don't have Bluetooth.

Make sure Bluetooth is turned on

If you lot're using a laptop with a physical Bluetooth switch on the body, make certain it'south switched on.

In Windows ten, in that location are two ways to check if Bluetooth is turned on. Here'due south how:

• Check in the taskbar. Select activeness center ( or ). If you don't run into Bluetooth, select Aggrandize to reveal Bluetooth , then select Bluetoothto turn it on. You'll run into "Non connected" if your Windows 10 device isn't paired to any Bluetooth accessories.

• Check in Settings. Select Select the Outset  push, then select Settings  > Devices  > Bluetooth & other devices . Make sure Bluetooth is turned on.

Notes:

• When you lot turn Bluetooth on in Settings, the following bulletin appears immediately:

• "Now discoverable as <computer_name>"

Check your Bluetooth device

Make certain your device is turned on, is charged or has fresh batteries, and is in range of the PC you want to connect to. Then, endeavor the following:

• Turn off your Bluetooth device, wait a few seconds, then turn it back on.

• Make sure your Bluetooth device is in range. If your Bluetooth device is unresponsive or sluggish, check to make sure it's not besides shut to any other USB device that'southward plugged into a USB iii.0 port. Unshielded USB devices tin sometimes interfere with Bluetooth connections.

Check your PC

On the PC you want to pair to:

• Make certain airplane mode is off: Select Start, so select Settings > Network & Internet  > Airplane mode . Make sure Airplane wayis turned off.

• Turn Bluetooth on and off: Select Start , and so select Settings > Devices  > Bluetooth & other devices . Turn off Bluetooth, expect a few seconds, then plow it back on.

• Remove the Bluetooth device, and then add together it once more: Select Beginning , then select Settings > Devices  > Bluetooth & other devices .. In Bluetooth, select the device y'all're having bug connecting to, and and so select Remove device > Yes. To learn more than about pairing your Bluetooth device again, come across Connect a Bluetooth device.

When Bluetooth doesn't work or the Bluetooth icon is missing

Endeavor these steps if your Bluetooth isn't working. Here are some other mutual problems:

• The Bluetooth icon is missing or Bluetooth can't be turned on or off.

• Bluetooth doesn't piece of work later on a Windows 10 update is installed.

• Bluetooth doesn't work later you upgrade to Windows 10 from Windows eight.1 or Windows 7.

• Bluetooth doesn't announced in Device Manager, and in that location are no unknown devices listed.

To get started, select a heading to see more info.

Select Beginning , then select Settings > Update & Security  > Troubleshoot . InDiscover and fix other problems, select Bluetooth, and so select Run the troubleshooter and follow the instructions.

Open Troubleshoot settings

If y'all recently upgraded to Windows 10 or installed Windows 10 updates, the current driver may have been designed for an earlier version of Windows. To automatically check for driver updates:

1. In the search box on the taskbar, search forDevice Managing director, and then select Device Manager from the listing of results.

2. In Device Manager, select Bluetooth, and and so select the Bluetooth adapter proper name, which may include the word "radio."

3. Press and concord (or right-click) the Bluetooth adapter, and so select Update driver > Search automatically for updated commuter software. Follow the steps, then select Shut.

4. After installing the updated driver, select the Start  button, select Ability > Restart if you're prompted to restart, and and then cheque whether that fixes the connection outcome.

If Windows can't find a new Bluetooth driver, visit the PC manufacturer's website and download the latest Bluetooth driver from at that place.

Important:An outdated or incompatible driver is one of the about common causes of Bluetooth connection problems.

To manually install the Bluetooth driver:

Become to your PC manufacturer's website and download the latest commuter. Then practice ane of the following:

• If you downloaded an executable (.exe) file, just double-click the file to run information technology and install the drivers. That should be all yous need to do.

• If you downloaded individual files, and at least one file has an .inf file proper name extension and some other has a .sys extension, do the post-obit:

  1. In the search box on the taskbar, type Device Manager, and then select Device Managing director from the list of results.

  2. In Device Director, select Bluetooth > the Bluetooth adapter proper noun. (If it'southward not listed there, cheque in Other devices.)

  3. Press and hold (or right-click) the network adapter, and and so select Update driver > Browse my reckoner for driver software.

  4. Select Browse, select the location where the commuter files are stored, and then select OK.

  5. Select Next, and follow the steps to install the driver. When the installation is finished, select Close.

  6. After you've updated the driver, select the Start  button, select Power > Restart if you're prompted to restart, and cheque whether that fixes the connection outcome.

If you lot don't meet the Bluetooth icon, but Bluetooth does appear in Device Director, try to uninstall the Bluetooth adapter and trigger an automated reinstall. Here's how:

1. In the search box on the taskbar, enterdevice managing director, then select Device Manager from the results.

2. In Device Manager, selectBluetooth. Press and hold (or right-click) the Bluetooth adapter name (which may include the discussion "radio"), and selectUninstall device.

3. Select Start , then select Power > Shut downward .

4. After your device shuts down, wait a few seconds, and so plough it back on. Windows will effort to reinstall the driver.

5. If Windows doesn't reinstall the driver automatically, open Device Manager and selectAction >Scan for hardware changes.

Note:You lot may need to contact your PC or other hardware manufacturer to obtain the latest drivers for your Bluetooth adapter.

If these methods don't fix your Bluetooth problem, use Windows Feedback Hub to file a problems. This helps Microsoft decide the root crusade of this issue.

Include details about what you were doing or specific steps you lot were taking when the bug occurred. For example, if y'all started having Bluetooth issues afterwards updating Windows or changing Windows versions, include this information.

Open Feedback Hub

Annotation:If your schoolhouse or workplace manages your device and y'all don't see the Bluetooth icon, information technology may be disabled by your organization. Check with your organisation administrator.

Troubleshoot problems with Bluetooth accessories

If you tin can plow on Bluetooth but are having problems pairing or using a Bluetooth accessory, apply the following methods for troubleshooting common problems with Bluetooth accessories.

Y'all should likewise check your device manufacturer'southward website, especially if y'all have other Bluetooth devices that are working. The device manufacturer will probably take more detailed, product-specific information and troubleshooting steps.

To get started, select a heading to come across more than info.

• If you're prompted to enter a Pin to utilize your device, but you don't know the PIN:

  • Check the device'due south documentation for a pin, or look for i on the device itself.

  • Endeavour 0000 or 1234.

• If you're prompted to enter a PIN, merely y'all don't run into a identify to enter one on your PC's screen, blazon 0000 on your Bluetooth keyboard and press Enter.

• Try to remove the device, so pair it again. Your device might be paired, just not connected—Bluetooth keyboards, mice, and pens connect simply when necessary.
  To remove a Bluetooth device, select Start  button, and so select Settings > Devices  > Bluetooth & other devices . Select the Bluetooth device that's paired merely not working, and so select Remove device > Yes. Later on that, pair the device once again. For more info on pairing devices, see Connect a Bluetooth device.

If you lot're having problems connecting a Bluetooth audio device or hearing audio:

• Make certain the sound device is within range of your PC.

• Make sure the audio is playing through the Bluetooth device. Select Start , then select Settings > System  > Audio . InChoose your output device, select the Bluetooth device.

• If your device displays as Paired only you tin't hear sound, make certain it'due south connected. Select First , then select Settings > Devices  > Bluetooth & other devices . InBluetooth, select the device, and and so select Connect.

• Endeavor unpairing, then re-pairing, the device. To unpair a device, select Start , so select Settings > Devices  > Bluetooth & other devices . Select the Bluetooth device that's paired just not working, then select Remove device > Yes. After that, pair the device once again. For more info on pairing devices, meet Connect a Bluetooth device.

If your device is connected, merely the audio quality is poor:

• Brand sure the audio is playing through the Bluetooth device. Select First , so select Settings > System  > Sound . InCull your output device, select the Bluetooth audio device.

• Pause other things that might be using Bluetooth, such every bit file-sharing over Bluetooth. For more info, see Set up sound issues in Windows.

• Verify that stereo is selected for the Bluetooth device in guild to ensure the best quality audio. To do this:

  1. On the correct side of the taskbar, click Volume  and so select the chevron icon to choose a playback device.

  2. Select the Bluetooth device, and make sure the Stereo option is selected. (The lower-sound quality pick is Easily-Free.)
     

  3. If stereo is not available equally an option, remove the device in Settings  > Devices  > Bluetooth & other devices  and so re-add the device. Then, check the Volume  panel over again to make sure that stereo is selected.

If your Bluetooth volume controls no longer work afterwards you install a Windows update, follow these steps.

Warning:Serious bug might occur if you alter the registry incorrectly. For added protection, back upward the registry before attempting to modify it.

1. Make sure you've installed the latest updates from Windows Update. (A solution for this issue was included in the October 24, 2018—KB4462933 (OS Build 17134.376) update for Windows 10 version 1803.)

   To check for updates, select Start , and so go toSettings  >Update & security  >Windows Update  >Check for updates.

2. Manually disable the Accented Volume feature by making a change in the registry. To do this, selectStart and typecmd. Right-clickCommand Prompt in the Search results and selectRun as administrator.

3. In the Command Prompt window, type the following control:

   reg add HKLM\SYSTEM\ControlSet001\Command\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d one /f

   You may need to restart Windows for the registry change to accept effect.

   Notes:

   • To re-enable the Absolute Book feature, type the following command in the Control Prompt window:

   • reg add together HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 0 /f

File sharing

If yous're having issues sharing files over Bluetooth:

• Try using nearby sharing. Learn more than nigh nearby sharing

• Make sure Bluetooth is turned on for both the sending and receiving device. For more than info, see Share files over Bluetooth.

Note:Nearby sharing is only available on Windows 10, version 1803 and afterwards.

Phones

The Pivot should announced on your phone screen or figurer screen. Ostend that you're seeing the correct PIN on both devices.

Motion controllers

For assist troubleshooting problems with Bluetooth-continued movement controllers, see Controllers in Windows Mixed Reality.

Fettle trackers

For assistance troubleshooting bug with Bluetooth-continued fitness trackers, see your device manufacturer's instructions.

If y'all've tried the steps in this article or don't see a solution to the problem, use Windows Feedback Hub to file a bug. This helps Microsoft determine the root cause of this upshot.

Include specific details about what y'all were doing when the bug occurred. For example, if you started having Bluetooth problems after updating Windows or irresolute Windows versions, include this data.

Open up Feedback Hub

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Source: https://support.microsoft.com/en-us/windows/fix-bluetooth-problems-in-windows-723e092f-03fa-858b-5c80-131ec3fba75c